Refund policy

We hope you absolutely love your purchase! 💕 If something isn’t quite right, we’re happy to help with a return & will gladly issue an online store credit so you can find something you’ll love even more.

To Qualify for a Return

• Items must be received by our office within 30 days of the original ship date

• Merchandise must be unworn, unwashed, unaltered, and in original condition

• All original tags must remain attached

• Items must be free of stains, odors, makeup, pet hair, or damage

Returns that do not meet these guidelines cannot be accepted. Once we receive and process your return, we’ll send you an email confirming that your online store credit has been issued.  Store credit will be applied for the price of the item only and does not include shipping charges.

Final Sale Items (Non-Returnable)

The following items are Final Sale and are not eligible for return or exchange due to hygiene reasons:

• Items discounted 50% or more
• Panties
• Bodysuits
• Shapewear
• Swimwear
• Hosiery
• Seductive Accessories
• Personal Care Items
• Adhesive Products (nipple covers, etc.)
• Gift cards

How to Start Your Return: 

Self-service returns are honored within the continental United States.  Returns must be initiated through the portal within 30 days of the original ship date. To begin a return, log into your account & verify with the 6-digit code.  Select the items you would like to return then select REQUEST RETURN.  You will receive an email with shipping instructions and a return shipping label.  Please note that a $10 flat rate return shipping fee will be applied.

If you elect to ship you return using your own shipping, we recommend using a trackable shipping service. Anna Bella Fine Lingerie is not liable for lost returns.

Return Address
Anna Bella Fine Lingerie
325 Market Street
Alpharetta, GA 30009. USA

European Union 14 day cooling off period:  Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.